Shipping Policy
Order Shipment
Processing Time: Most in-stock orders are processed and shipped within 1-2 business days.
Tracking Information: Once we receive the tracking number from the warehouse, we will email it to the address provided at checkout. Note that your order may ship before the tracking number is available.
Delivery Estimates: Final delivery dates depend on the shipping carrier and can be determined after tracking number is issued. Orders typically arrive within 2-5 business days, depending on the delivery location.
Have You Received No Tracking? If you have not received tracking information within 5 business days, please contact us for assistance.
Shipping Methods: Depending on the size and destination of the order, orders are shipped via FedEx, UPS, USPS, or an LTL freight carrier. *We cannot ship items to P. O. boxes, and military addresses.*
Backorders: If an item is on backorder, we will email you after the order is placed with an estimated restock date.
Note:
Shipping Delays: We rely on shipping carriers to deliver your order and cannot account for delays caused by them or unforeseen circumstances. Any shipping charges paid are non-refundable.
Delivery Estimates on Product Pages: Delivery estimates for in-stock items shown on the product page are approximate. For actual delivery dates, please refer to the tracking number once available.
Need it Fast?: If you need your order by a specific date, please contact us for a more accurate estimate or to arrange expedited shipping (additional charges may apply).
Ground Shipping
Shipping Carriers: Packages are delivered via FedEx, UPS, or USPS.
Saturday Deliveries: Shipping carriers may deliver on Saturdays.
No Signature Required: FedEx, UPS, or USPS ground shipments do not require a signature, and the driver will leave the package at a suitable location at your address.
Delivery Scheduling: Drivers will not call ahead to schedule delivery, so please use the tracking information to monitor your package's status.
Ground Shipping Exceptions: ground shipping may not be available to Alaska, Hawaii, P.O. Boxes, or Military Addresses. Please contact us to verify availability.
Inspection Guidelines: Please review the inspection guidelines for ground shipping when accepting delivery.
Freight Shipping
Large Item Shipping: Large and heavy products ship LTL freight on a pallet.
Delivery Timeline: If the product is in stock, delivery is typically expected within 2-5 business days.
Scheduled Delivery: The freight carrier will contact you directly to schedule a delivery time.
Delivery Requirements: Someone must be available to accept the delivery.
Curbside Delivery: The driver will place the package curbside at the end of your driveway.
Special Requests: Please contact us for LTL and other special delivery instructions or requests.
Inspection Guidelines: Please review the inspection guidelines for freight shipping when accepting delivery.