RETURN POLICY
To return any merchandise, you must request a Return [within 30 days from the date order is received],from our return department with your order number and provide item(s) you wish to return.
GUIDELINES
Merchandise must not be installed and must in 100% resalable new condition
EXCEPTIONS
You will not be charged for re-stocking fee if
- We shipped the incorrect item(s) to you. Merchandise you received is not what you originally ordered
- Merchandise has a flaw (not caused by shipping) or defect (must claim within 30 days). If it is damaged through shipping, please have your order/tracking number ready and contact the online department ASAP for further assistance
Usually, You will be asked to place another order as a replacement and we will reimburse the amount after the returned merchandise has been inspected by our Department. If you made an invalid claim, no refunds will be given.
RETURN INSTRUCTIONS
Buyer must follow the return instruction and pay to ship the merchandise back to our warehouse at your own cost.
- All returned items must be in original packaging, show no sign of physical damage or parts shortage. This may affect the amount credited on your return
- All refunds will be credited back to its original payment method. Refunds are generally issued within 5-7 business days after receipt of the returned products. No refunds or exchanges will be processed before receiving your returned products
